I hope this helps. What do ISP do you have and whats the model number of their router?
It's not as common as it used to be for requiring providers with a modem or termination device. Required router is a bit strange unless of it's in all of one unit (modem). I haven't heard of non-functional IoT devices. Some routers do come with Thread Radios which could be a Technical requirement.
Naturally, "God is Greed" ISP PHB's love to use that as an excuse to charge exorbitant rates for piece-o'-sh*t equipment. And other crap.
It would be wonderful if there were governments so technically savvy that they were able to effectively regulate abuses in this area.