Support is unresponsive, this looks like an exit scam.

Finally this is getting traction after leaving many of us out of pocket.

Both developers [1] are working in management at Microsoft and AWS while ignoring emails, leaving JuiceSSH to rot because they couldn't be bothered to wrap up cleanly (refund, release a final update with pro features enabled, release the source code etc.)

Paul Maddox [2]: Director - Cloud & AI Solutions Engineering @ Microsoft - last reposted a month ago

Tom Maddox [3]: Head of AWS Solutions Architecture for Local Markets - last commented two months ago

Don't bother going back to Google either. A Play store "support specialist" just told me:

I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged.

[1]: https://juicessh.com/about or https://sonelli.com/about

[2]: https://www.linkedin.com/in/paul-maddox

[3]: https://www.linkedin.com/in/tom-maddox-87236b27

The about link above gave a Cloudfront-looking failure, but the base domain here worked and is where the app help link takes me, albeit to /faq:

https://sonelli.com/

I reactivated my license a few months ago using the in-app functionality but I'm not quite sure when I'm afraid.

I've been using this app for years. A couple months I needed to use forwarding, which is a Pro feature.

I thought I already bought it years ago, but the app asked me to pay so I bought it again. It instantly locked me out of the whole app. Later I checked and I had bought pro already in 2014 (for 5€, and I paid 30€ this time). Absolutely no answer to my emails.

Thanks for the instructions.

If you haven't already, you can ask Google for a refund on that (the second, recent) in-app purchase:

https://support.google.com/googleplay/answer/15574897?hl=en

The policies are "up to 48 hrs after purchase" but I'm sure "purchase does not work at all" is an exception. (It is on iOS)

I've never succeeded on getting a refund with Google. There were a few apps that tricked me into buying a subscription (namely Musescore and Yazio), I immediately asked Google for a refund because I didn't actually get what I thought I was getting, and they denied me both times.

Now I just don't buy anything on the Play store that I can't afford to just be outright scammed on.

Two that I lost on play store:

1. World of Goo. Bought by Netflix, sunsetted, can't install old versions anymore

2. Monopoly. Bought by EA. Sunsetted/renamed to zzzMonopoly. Can't install old versions anymore.

FDroid has my attention since these happened.

This is how I find out that I can't install World of Goo anymore. Man.
Strange and not normal. I've never not gotten a refund within the allotted terms.
The Musescore app is just a minefield of subscription farming, it was somehow miserable even with an existing subscription the number of times it tried to get me to also get their weird AI learning platform. Now I've left it entirely.
Was you able to eventually unsunbcribe from Musescore?
Yes, I could unsubscribe from both easily, but I wanted a refund because I couldn't use the subscriptions.
> I'm sure "purchase does not work at all" is an exception

Nope, a Play store "support specialist" just told me: "I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged."

Your credit card company will reverse it for you. A non-working product with unanswered emails will allow you to easily get your money back while also giving the middle finger to Google.
I believe that will result in Google locking you out of your Google account, including Gmail, YouTube, any Google Cloud projects, etc.
This is exactly what will happen, you have no recourse. Technofeudalism is real.
I've done it in the past (~2015). Honestly if Google locked me out of all of those other purchases it'd be great grounds to sue them. If everyone started doing this it would prevent them from doing this in the first place and may be additional fodder for (hopefully) continued anti-trust losses in court. If your life is tied to Google in that way then it's a risk no matter what you do and you should probably think about how to reduce that risk. I don't have anything other than purchases tied to my Google accounts anymore.
It's likely down in the ToS somewhere that they are free to close your account if you do a chargeback, otherwise they wouldn't be so eager to do it.
Peanuts to an elephant.
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Why would you pay for such feature ? Termux is basically a small Linux in your pocket and has anything you'd ever need regarding SSH
JuiceSSH was popular starting 2013-2014 and Termux was released in 2015. ConnectBot technically existed before but its keyboard has always left more to be desired.
It's far quicker and easier to hit a toggle in JuiceSSH to turn on a port forward than to open up termux and type in the commands.
> It's far quicker and easier to hit a toggle in JuiceSSH

termux via F-droid is far better now than JuiceSSH Pro. Termux:Widget let's you launch an SSH tunnel script with one click. I stopped using JuiceSSH Pro more than a year ago once I realized this.

I can believe that. But there are ways to reduce this overhead to almost nothing (aliasing, a script, a shell with nice autocomplete...)
> juice is best ssh for android

I am not contending truth here, but also I have never even tried / considered anything outside of termux + unexpected keyboard, and I can't imagine anything improving my experience.

what makes juicessh so good? I guess I'm asking for a "Convince me to try it" style review of juice.

"I guess I'm asking for a "Convince me to try it" style review of juice" Notice this is about juicessh becoming unusable and no longer having any support. That should satisfy you.
I have used neither juice nor termux.

For my few emergencies ConnectBot worked quite well as an ssh client for me, including port forwarding (so i could use VNC sessions to unlock a boot issue in a VM using some VNC app)

  • opan
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I used JuiceSSH many years ago, had the Pro version when it was briefly free once. I've used Termux for years now and it seems better to me. You can set up ssh keys and aliases like usual, multihop works. I think I used to use Hacker's Keyboard but now I use AnySoftKeyboard since it had better alt layout support (e.g. Dvorak, Workman). I've got a row at the top with ctrl, tab, arrows, esc... It even works to do C-a, C-c, C-v in other apps. I'd recommend the combo. All available from F-Droid.
Yes I use termux too. What I love is that everything works that works on a normal computer too. And the same way. Even ssh keys on yubikeys work great with open keychain and okcagent.
I wonder why nobody mentions serverbox

https://f-droid.org/packages/tech.lolli.toolbox

I bought Juice pro many years ago and use it daily on my phone and Tablet. I like how it gives my one click access to my handful of servers, and I liked the syncing between devices. I started using Termux last week and it seems like a decent alternative. The copy and paste is nicer on JuiceSSH, and I think it is more immune from getting disconnected if you switch to another app during a session.
Have you looked into enabling ssh keep alive/server alive?
  • bloak
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From what I've read, TCPKeepAlive can be a good or a bad thing. On the one hand, sending a packet every now and then can dissuade a middle box from dropping the connection. On the other hand, if the connection is temporarily not working and would have started working again a few minutes later the attempt to send an unnecessary packet could cause the connection to break permanently when it wouldn't otherwise have broken. I suppose that next time I have a recurring problem I should try both.
For me it's mostly that it just works and was very easy to set up when I first used it.
Can I use that keyboard only with termux?
No, it's a generic android keyboard and works with all apps. But you need a keyboard like it (arrow keys, ctrl, etc.) for termux to not be a total PITA to use.

(Android has full physical keyboard support, so with it you can use Ctrl+A/Ctrl+X/Ctrl+V in all input fields. Usually a lot faster than fumbling with the touch equivalents that keep randomly bugging out…)

To add to this you can define custom keyboards quite easily for just about any unicode character you can imagine and more. It is an extremely underrated keyboard. It doesn't come with autocorrect built in though, but i barely notice. The privacy it offers is a nice touch, and its functionality unmatched.
It has an SSH focused GUI which can be more convenient
What does that mean.
Buttons
I haven't used my Pro purchase in years, but if I did want to ssh from my phone today, I'd use the newish Terminal app, available since Android 15. It's a full Debian virtual machine.
I don’t think it is that widely available due to Snapdragon chips not supporting some feature it requires.

Good option for Pixel owners or phones with MediaTek chips though.

Apparently it's about software, not hardware - Qualcomm recommends running Android under a virtual machine (which lacks nested virtualization support).
IIRC Qualcomm smartphone SoCs have always run some kind of hypervisor, I believe it's to allow partitioning of the CPU cores with the modem/DSP.

They used to (mid-late 2000s) use an L4 derivative ("REX"?), with the more recent chips (including the 'X' series for PCs) using their homegrown "Gunyah" hypervisor (https://github.com/quic/gunyah-hypervisor)

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Is this for real? Do you have any more info on this? It seems crazy to me given how popular their chips are and how many problems I’d imagine this creates
Some more info in this comment and good search terms for further research as well. https://news.ycombinator.com/item?id=38091082
It should work fine for any Android phone with pKVM support. It runs Debian in a VM, with some kind of Wayland trick (using virgl for GPU acceleration) to get GUI support.

pKVM requires a) a compatible CPU (most CPUs will do, probably), b) compatible firmware/bootloader software, and c) a compatible Android build

The latter two parts are the most likely reason why not all phones have support for this.

The other HN comment already has some info, but from what I remember from r/android threads, it's because qualcomm doesn't allow unsecure (sic? unencrypted?) VMs, which, ironically, are needed to run nested Linux.

Disclaimer, my memory on the exact terminology is extremely fuzzy. But pixels with tensor can run it just fine. And it's purely a software thing too, btw.

It shouldn't be problematic if the processor supports it well. For example modern Windows is always running as a VM and people are barely aware of that.
That’s a good point, I forgot windows typically runs on top of hyperV
Using an S24 here and yeah, not available with Android 16
But the S24 wasn't Qualcomm but Exynos. Weird.
I run LineageOS on both a Pixel 3a XL and a OnePlus 5. Yes, these both run Snapdragons.

The option to install the subsystem is present on both, but I have not attempted it.

I have loaded it onto a Pixel 6a running Graphene.

The option is available, but it probably won't work (show some error that the chip should allow unsecure VMs)
Or termux, which doesnt use a VM
  • gruez
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Yeah, another vote for Termux. The linux VM ends up being a bit laggy because it's actually a webview that renders a terminal, that's connected to the VM. More importantly though, the soft keyboard support is totally broken, so if you try to backspace more characters than you've typed, it won't let you. That sucks if do something like:

1. type some command, hit enter

2. hit up to edit it (because you typoed something)

3. can't backspace because the soft keyboard thinks there's nothing to delete

and I've had that terminal glitch out quite frequently. termux is rock-solid for me.
Ive always considered termux the more elegant option for userspace programs than the android terminal debian vm. I just wished android had the permission api to create user namespaces (containers) in termux
Do you mean Termux? I can't find any other Terminal app with a similar name
No Android started bundling a terminal app recently:

https://itsfoss.com/news/google-android-linux-terminal-rollo...

  • domh
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Huh, I did not know this. This is also present on GrapheneOS too! (I'm installing it now)
It is extremely flaky on GrapheneOS, at least on my Pixel 8 Pro. Just typing Ctrl-D to exit will corrupt it, requiring a full reinstallation of the Debian VM
  • domh
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Oh wow. I did a very basic test this morning `ping google.com` and then ctrl+c and it seemed to work okay. Not done any more extensive testing than this though.

Could it be that it's just very flaky on all pixel devices? Or maybe something graphene is doing to harden the OS doesn't play nicely with how it's been implemented?

On my stock firmware Pixel 9 Pro I also corrupted the install a few times.

To be fair, the feature was still labeled as experimental in the dev settings when I enabled it.

The built-in terminal app seems to be similarly flaky on my Pixel 8. Also, the kernel it boots into is really stripped down, and it lacks a ton of essential features. I was not able to install VirtualHere client to pass through USB devices, and there's no built-in functionality. There's also no way to open it full-screen on the Pixel 8's DP-over-USB-C desktop mode. Hopefully it continues to improve, but it seems like Google is more into extracting value than they are improving their products at this point.
  • gruez
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Control-D works fine for me. It just terminates the VM and you can restart.
It's not 100% reproducible, but at least 50% of the time for me:

https://social-cdn.vivaldi.net/system/media_attachments/file...

Enable Developper Options. It should be in the Developer menu. It's a toggle that'll enable this apk.
Is this available outside of Pixels? I still can't find it on my OnePlus 13 running Android 16 with Jan security updates
The option exists on Samsung phones but is greyed out and crashes if you force it via adb. It is also marked as experimental.
  • mixel
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I just tried it on my S25. I can enable the option an open the APK but can't download it because it fails to create the VM because the S25 does not support Non-protected VMs, so I may require a rooted device. I guess I will stick to Termux but interesting feature nonetheless
I believe it relies on some virtualization extensions Google's CPUs have, which most phone SoCs don't support.
It is buggy as hell anyway.
Honestly I don't find it more useful than Termux, especially for being so much heavier.
Just because I was curious.

Termux is doing a container. The android terminal is doing a virtual machine. That's the difference.

Termux would definitely be the light weight option, but you will be pinned to whatever version of the kernel your device is shipped with (may be a bit old.)

No, termux isn't a container, it's running directly in userspace on the host. The only weird thing is that because it's running directly on the host, it has to be built to use unusual paths, eg. /data/data/com.termux/files/usr/bin/bash instead of /usr/bin/bash. If it used containers (which IIRC it can't because Android doesn't really support it) that would actually be easier because then it could use a chroot to make the paths look normal.
Ah, well that stinks a little. I guess it makes sense, if android doesn't mandate a few kernel settings then working with containers might not be an option.
Couldn’t it implement a “fake chroot” by e.g. creating its own libc which wraps the real one but with path remapping, and then linking all its executables against that?
That would only work for things that use libc (so eg. most Go programs are probably not going to work). The main way that you can do an unprivileged fake chroot is proot, which termux does offer - see https://wiki.termux.com/wiki/PRoot - but that has a significant performance hit.
> you will be pinned to whatever version of the kernel your device is shipped with

That doesn't matter much for using SSH though.

For running more complex Linux programs or scripts Termux is indeed less comfortable (but it can still work).

  • cremp
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This might be a good plug for Morphie or Revanced patches to automate the patch process.
I'm a big fan of Revanced, but I haven't heard of Morphie - do you have a link for it? (I tried searching, but all I'm coming up with are cosmetics, chargers, and an IRC app.)

Edit: found it: https://morphe.software/ - looks like it's sort of an offshoot of ReVanced that only supports Youtube at the moment.

And, for those who weren't aware of ReVanced, see https://revanced.app/ - it was originally just a tweaked version of the YouTube app called Vanced (an "advanced" YouTube app, but without the "ad"s ;) - but now it's a tool that can patch a bunch of different apps.

Isn't such patching illegal??
  • aposm
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Yikes. I also just noticed that all the plugins (part of the pro feature set) rely on separate apk downloads from the Play Store, which all appear to be dead/delisted. This is really a shame, I too have thought of this as "the best" Android SSH client in the past.
  • ggm
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Thank you for reminding me about risks of cloud key storage. I think I better go wipe my .ssh/ states and re-work things to a modern keypair.

I think ed25519 would be both shorter sigs in authorised_keys and definitely NOT what I used "back then"

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I get it why an article like this is being posted, but I’m also worried that it’s jumping to conclusions.

Devs/support get overwhelmed, apps get buggy. A better course of action to me seems: reporting a broken app, requesting refund, waiting for the fix and switching to an alternative in the meantime.

I also dislike that this behavior could be a reason against sideloading, especially if made more popular.

It worked for years with no/few changes. Then the price increases and pro features stop working. I'm not too likely to give the devs the benefit of the doubt. Patch out the 'pro' check and release an update. Or reply to one of the many new 1 star reviews and say you lost access to the source code, if that's what happened.

Complete silence + taking money...

They seem to have pulled it, I can't find it on my Pixel.

I paid for it in 2014, and it hasn't been updated in about half of that time, they removed the cloud key backup at some point without notification so I lost all of the keys I had stored, and last time I used it, it didn't even recognise I had paid for it.

I moved to a different app a while back.

  • thih9
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I still don’t get it. You say it yourself that it worked for years with no issues. Current behavior is bad but the community pirating the app does not seem right either.

Popular apps get away with more user hostility and price gouging. To me this effort seems misplaced.

> Current behavior is bad but the community pirating the app does not seem right either.

Feature people PAID!!!! for suddenly stopped working.

  • thih9
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I know, my point is this doesn’t give you the right to pirate the app. You have legal ways to fight it: request a refund, report it to the store, write a review, advocate for an open source alternative, etc.
People have shared that many of those things didn't work, developers don't care about reviews of an abandoned app, refund process probably costs you more in time than you would get, and Google is not really known for their good support.

You shouldn't go through that much effort for something you already paid and obviously malicious/unethical approach caused you problems. If there are things in favour of piracy, it is in cases like this.

> legality

Does patching out the license check not, in this case, fall under the "interoperability" or "abandonware" clauses of the DMCA?

Wow. Thanks for this. I haven't logged into Juice SSH in years, but i thought it had all my ssh keys backed up in the cloud.
  • znpy
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I’d start rotating those keys asap… you’re one breach away from a security nightmare
Yep, just did.. A lot of those devices don't even exist anymore but the keys exist lol.
You should encrypt your ssh keys anyway, and you should encrypt anything sensitive you are backing up to a cloud.
Private keys should never leave the device where they are created.
So no backups?
Correct. Private keys should never be backed up. Instead, should you need a backup, you should create a distinct key for that purpose.
That's a great plan until you're locked out of all your devices with no backup.
I think the implication is that you should own multiple client devices capable of SSHing into things, each with their own SSH keypair; and every SSH host you interact with should have multiple of your devices’ keypairs registered to it.
Right, and to never backup the keys which means losing of all your devices means you can't possibly recover.
Tuna-Fish said that instead of backing up the keys from your devices, you should create a specific backup key that is only ever used in case you lose access to all your devices.

This is indeed best practice because it allows you to alert based on key: if you receive a login on a machine with your backup key, but you haven't lost your devices, then you know your backup was compromised. If you take backups of your regular key then it would be much more difficult to notice a problem.

You can have backup private keys, they don't have to be copies of some other private keys.
  • 9dev
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Actually, you shouldn’t. You probably use an easy-to-remember password on SSH keys since you have to type them often, but that also means you’re storing one of your (let’s face it, the primary) password you have in a single file, readable to every executable your run under your account. And that means you’re one exfil away from not only getting your SSH keys compromised, but also allowing an attacker to run an offline decryption attack with unlimited attempts. This invariably leads to your main password getting compromised.

Instead, set up SSH certificates, MFA, Yubikey, or TPM/Enclave storage for your private keys.

> You probably use an easy-to-remember password on SSH keys since you have to type them often

No, use ssh-agent and decrypt once per boot.

> Instead, set up SSH certificates, MFA, Yubikey, or TPM/Enclave storage for your private keys.

Granted, I agree with this, too.

> but also allowing an attacker to run an offline decryption attack with unlimited attempts. This invariably leads to your main password getting compromised.

Do the OpenSSH authors not know about PKBDF2 or similar?

How does PBKDF2 prevent an offline decryption attack with unlimited attempts?

All it does is slow down the attempts, but for the average person's easy-to-remember password, it's probably increasing the effort from milliseconds to a few days.

Replaced JuiceSSH two years ago with ConnectBOT (https://play.google.com/store/apps/details?id=org.connectbot...) as a "free" alternative. Never looked back.
Never used JuiceSSH or Termux, but I've been using Connectbot for years, and it's pretty good.
smali code is funny to read, basically an object-oriented assembly language (feels so wrong)
Don't let Alan Kay[1] read that...

[1]: https://news.ycombinator.com/user?id=alankay

Just a cynical observation here, but its funny how the author still hangs onto the notion that it is "the best" despite that it de facto cannot be "the best."

Also, maybe dont rely on a poorly maintained app for making secure connections to your systems? Just me?

[dead]
I like Termius a lot better than JuiceSSH. Move on, you won't miss it.
I used the Pro version a few years ago. Now it's delisted from Play Store? Couldn't find it.
It's nice to see some good old fashioned cracking. It transports me 25 years back in IDA Pro days.
I quickly dropped JuiceSSH when I discovered Termux. And I also find it way easier to use the way I want to, and flexible.
> JuiceSSH used to be the best SSH client available on Android until December 2025.

Really? I always gave that award to Termius, which is kind of my second best behind Servercat which I miss very dearly from the iOS environment.

One was a one time purchase, the other requires a subscription.... The answer should be clear.
Local-only usage of Termius is free and doesn't even require logging in to the service. I've been using it like this for years.
[dead]
Could this be considered grounds for a lawsuit?
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In the US, pretty much anything can construed as a grounds for a lawsuit. It's the 'affording the lawsuit' that's the problem.
Really great terminal app that I used in Android for a very long time with some interesting features.

Also, Mosh shell support for sshing in degraded connection environments!

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Damn. I especially liked the cloud backup & sync. Any good alternatives?
I'm using Termux with aliases. I'll write "c1" and it logs in the machine. I use git to sync and backup from my laptop.

I bought JuiceSSH too but I didn't use it that much. It's a shame they did what they did.

Termux is one of the best apps ever made for Android power users. It literally replaces so much stuff, if you don't care about GUI. No need for SSH app - it has ssh. No need for file sync app - there is rsync. No need for notetaking app, there is your $EDITOR you like. All 100% free. It's amazing.
If you don't need GUI absolutely, but you cannot even save SSH connection. So, no thanks.
+1. Termux absolutely rules and makes the dream of a cyberdeck actually viable. I use it at least once a week for various homelab stuff.
And with DeX it's like a +2 :)
I too bought JuiceSSH. I can still download and run it on other phones I get in the future, right?
Cloud sync seems busted, so not really.
After using it for many years, I recently switched from JuiceSSH to Termius (com.server.auditor.ssh.client for disambiguation) after having some issues and seeing the writing on the wall regarding JuiceSSH. It took some customization but I was able to get it set up pretty nice and I'm happy with it.
Wow nice work. Thanks for doing this and writing it up.
Oh boy. I wanted to get a license for this. I waited for the price to drop, and now I'm glad I never did it.
I just tried to purchase pro from within the app just to see what the price is, and the Google Play purchase popup tells me it's not available. Interesting.
I believe Google will cut off that avenue soon...
  • ilvez
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I could not find JuiceSSH in Play store at this point anymore..
I'm talking about sideloading. They announced they'll require something like Apple's notarization, it was posted on here a couple days ago.
Not trying to defend the developer here but they went really silent once before like this. Then came out of the gate with a bunch of updates and new features. I'm hoping they've just got really busy with life, I know when I emailed them before they have been responsive and helpful. I mean hell they might have died? Does the Store have a process for this? This app has been around a long time so I don't understand the rugpull comments. Also the syned keys are (supposedly, I guess we don't have the source) encrypted so even if the dev is no longer active that aspect should be secure I hope.

My Pro features still seem to be working for me. EDIT: No, I see now that Cloud Sync isn't a thing anymore. Looks like it's really lost its backend servers.

> I don't understand the rugpull comments.

The article says "the purchase made in 2019 is not recognized anymore". The seller unilaterally taking back something you previously bought, especially without a refund, is a rug pull.

It still doesn't sound intentional to me. How many scammers are going around creating useful apps, supporting them, pushing out new features, and then finally doing the rugpull 14 years after release? It feels a lot more likely that the backend servers have fallen down on their own and for whatever reason there's no one around to fix them.
A rugpull to me is something specifically setup to try and make money by scamming/rugpulling. JuiceSSH has been around for so long, even if it doesn't work anymore I don't feel rugpulled? If it was a year old I'd agree.
> If it was a year old I'd agree.

If it were advertised at the time as a 1-year rental/subscription then it wouldn't be a rug pull. But the fact that it was advertised as a permanent purchase means that it is, no matter how long you got to use it before it was involuntarily taken back from you.

Right but I still consider a rugpull to be a malicious/conscience activity to extract money from you. That doesn't seem the case here.
I mean it seems like they have increased the price, locked previous lifetime purchases (which prompted some of the commenters here to purchase it again at the higher price) and many features (cloudsync, plugins) were killed. All without any communication or a platform for complaints.

To me this fulfills your criteria. [edit] typo

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[flagged]
  • dstnn
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Same thing happened to me so I coded my own with claude instead of paying them again
Next project: Claude-coded SSH server?
  • 1f60c
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This is pretty interesting but why not just pay the 20 bucks?
I would not use an SSH client written by someone that feels it's OK to break the terms of the contract this way

who knows what's coming next?

The SSH deal has been altered. Pray I don’t alter it any further. csshck hoh.
The second paragraph explains this: they already have paid, and some people have paid [again], but their purchase is not accepted.
The issue is people that already paid lost their pro features unless they pay _again_.
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  • awill
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There are just fewer highly polished Android apps vs iOS apps, and that's why I switched to iOS.

I bought JuiceSSH years ago on Android and it worked great, but I agree it's degraded, and I couldn't find an equivalent I liked.

iOS has multiple apps that beat JuiceSSH. I use Termix and it's really, really good.

  • tssva
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I have been unable to find a SSH app for iOS that I like since I switched from Android. Just one of many reasons I will be switching back to Android for my next phone.