To give a concrete example, if you're an American traveling in Brazil withdrawing cash from an ATM or buying something for BRL 500, you'll be presented with an option to pay BRL 500 or pay just US$110.58 in your own currency (with text saying conversion includes 15%).
But the typical American (and Canadian) credit card adds at most 2.5% to the Visa or Mastercard exchange rate, which is at most 0.5% higher than the interbank rate. So basically by clicking the wrong button, you're paying an extra 12% to the payment processor. In the example above, your credit card would have charged you about US$99.04 had you declined the conversion, and saved you $10.
I can't imagine a situation where it's to your benefit to accept the "conversion service" they're offering. I wonder if the payment processor is kicking back some of the profit back to the merchant because this swindle is spreading everywhere.
The worst part is that a couple of people that I've tried to warn don't get it. They still think that they should pick US$ (or whatever their own currency is) because that's what their credit card uses.
It's a complete con...
I see this feature in Poland. The choice is clear. Or there is no choice and it is paid in local currency.
I genuinely don't know if this is good or not, but the UIs insistence on reverting back to another currency after my initial selection leads me to believe that my initial selection hits them the hardest the most
We have the same thing in Euroland
Some places they're insistent that you must do currency conversion or the payment won't work. Makes me think the merchant must be getting a chunk of that profit and telling their staff to accept the conversion...
For example, I can choose my bank to do the conversion at the time of purchase, or pay with that currency when the invoice comes.
Plus, the point is that you're asked whether you'd like to pay more for something, where there is no benefit in it for you nor a public benefit etc.
Payment terminals used to have good UX, they all clearly showed you the price when paying. Tills had displays with the price facing the customer which were clearly visible.
Now traditional POS terminals have been replaced with tap and go devices by the latest fintech, non of them show the price to the customer by design. Instead you tap a small puck and you hope the price charged is the one asked only to find a transaction fee on top when later check your balance.
It's a deliberate design choice to withhold showing the price on these devices. It's cheap to add a small LCD panel to them, the technology previously existed and still exists however the choice have been made not to.
I'm sorry, but it's a mandatory knee-jerk response here: "Is this something I'm too European to undestand?"
Even the the smallest, crappiest devices are required to have a line LCD to show the final price. Goes to show that consumer protection minimums do really set the bar for eventual exploitation.
On the positive side, it seems that Wise must block it because I never see the DCC "choice" when using a Wise card.
As a negative point, I've noticed that AirBnB, which used to use reasonable conversion rates, has just recently started to use exorbitant currency conversion and not allow you to pay in the local currency of the country you're traveling to (so you can let your own credit card do the conversion at a lower rate). I.e., if you try to book a property in Brazil in BRL (literally clicking on the price to pay in BRL), the charge will nevertheless go through in USD (or whatever currency is your own) with AirBnb doing the conversion at the rate they choose.
Gemini confirms it's not a thing, and not really possible (the terminals just detect the country from the card number)
Edit: Perplexity says this:
> cards cannot block DCC offers because the merchant terminal identifies your card’s country of origin from the card number and offers DCC accordingly. Always manually decline at payment to let the card handle conversion at better rates
Normally in Germany, you've got those distinct card terminals with a display where you see your total before paying. Some of those have started nagging you for tips which you need to explicitely accept or decline first before tapping your card. Not in this case though: after you've ordered your food, they point you to the combined order/pay display and while you awe at the technology marvel of combining both, you tap your card on that and then you notice that 15% tip has been automatically included and charged. You needed to notice some small text and small buttons in the corner of that display beforehand and actively tap on "0%" or something before tapping your card. I'm already furious they've let this tip begging to be added to the card terminals, but charging tips without explicit consent should be completely illegal.
Lawsuits and chargebacks are about the only pressure businesses have not to scam you.
I'm from EU, so ymmw. I simply don't tip. Why? Because I don't have to. And if I don't have to, then I don't. It is that simple.
Don't fall for it though! Just select "no tip" or "0" like in this game and you're good.
I saw this in two restaurants already and I am pissed
... consulting companies developing the terminal entered the chat ...
(just kidding, I agree with you)
Or maybe you can be like our former Ministry of Culture, Jack Lang, who just resigned from a prestigious, if useless, post in the wake of the Epstein scandal. It was revealed that he never paid for anything in his 60+ years of public "service", always leaving restaurants, hotels, etc. without footing the bill.
For you and me, this would be called stealing and would eventually land us in jail. But if you're a minister in France it's called "living like a prince" and being "a little stingy".
But in the end you'll only annoy the waiter and not the owner of the restaurant who is actually running the tipping scam.
I've never seen a tip reaching 10€ in a restaurant, even in tables of 5+ people.
Now we know they mean Germany.
https://slatestarcodex.com/2014/07/30/meditations-on-moloch/
FWIW, this sounds like a deeply unpleasant experience to me
I hate that. My old boss would book us into 5* places when we travelled for work and his wife was also there. People standing over me just felt “ick”. Like when the security guard decides to fallow you around the supermarket! (the latter has only happened a couple of times that I've noticed, when it did I made a point of spending much longer than I otherwise would meandering back & forth, and gave them a grin on my way out after paying…)
I do agree though that the whole culture was broken before and now with payment kiosks asking for tips everywhere it's absurd.
What I liked much less is smoking in the restaurants which happens in Beijing even in 2026 despite posters on the wall saying No smoking in Chinese and English and everyone is affraid to tell something to smoker. You would think after years of campaigning it will improve, but I don't see much improvement after visiting after many years.
You want to feel like a burden when you go out to eat, eat in Italy.
In the US, the servers are dancing excited for you to be there.
I've always had good experiences in Italy even though I was a stupid tourist during peak season.
I, for one, can't stand this fake chumminess you often experience in American restaurants.
Personally I pretty much stopped going to restaurants completely during COVID when I was treated worse than dog - dogs allowed (to some places), unvaxxed not allowed to enter.
This is the correct approach. If you are an asdhole for not caring about others but using the herd immunity znyway, this is the latest that can be done to show contempt.
My wife is immunodepressed and cannot be vaccinated. She avoids plenty of places because shit people like this do not care.
I once physically threw away someone sick and unvaccinated from a place for babies only that are not protected by the mother and too young to protect themselves. It was violent, I called the police afterwards myself.
People don't be dicks with other people life.
If I ever find the system too unfair for the workers, then I won’t go to those restaurants anymore.
> If I ever find the system too unfair for the workers, then I won’t go to those restaurants anymore.
Sounds like you only tip once at each restaurant then? Not paying a reasonable salary to employees and assuming they'll beg customers for extra money to make up the difference seems unfair to me.
The problem with tipping is tipping in places which aren't restaurants and bars.
I agree with the tiered pricing argument, but ehm, you know you are allowed to tip in Europe also right? If you are rich and feel benevolent, feel free to leave cash on the table. You don't need others to be forced into dark-pattern PIN machines or feel guilty for not paying more than the bill for that reason.
I'm literally 0 for 3 on those claims. Not sure how you have such experiences. Maybe its a choice of words 'Many many' could be like 20 places out of 10,000. Maybe 'feels very fake' is something that isn't actually a problem, and might be a benefit, so I didn't notice it. And that last line about 'not their table'... I can't say I've ever experienced it.
Eh. Having eaten at plenty of restaurants all over the USA and Europe, they seem equally littered with both good and bad service. Understanding and adjusting to the culture of individual countries helps make your experiences better.
Some of the absolute worst service I've received have been in the US, yet they ask for tips. I've also received some of the best service at a US restaurant, where the suggested tip was 10% and the prices where pretty low.
The weirdest thing I've experience is the large number of staff in US coffee shops, compared to locally, yet basically not being able to order, and then having a suggested tip at 20%. I've encountered this a multiple locations, and different chains. Four people, one person takes the order, one makes the drink, one continuously mop the floor and the last person just stands around (manager?) You could significantly increase the base pay by getting rid of two of these people.
The poor area? Bad tipping.
Middle class? Depends on the person
Upper middle class? Big bucks.
Granted, I also don't go to the EU if I can avoid it, and most places I make so much more money than the locals I don't mind a bit extra for the worker.
You make it sound like a general rule, but I don’t see how it is that “simple”. There are few things if any that you have to do in life. It’s all a decision and a tradeoff. Nobody forces you to breathe. Or to be friendly with your neighbors. Or a stranger.
Hell, I know some people who have been working at restaurants as waiters for a long time now, and they live perfectly comfortably with 0 expectations around tips.
I still don't tip, basically ever, my only exception is the rare time I get food delivered, because unlike a regular service job the apps don't pay a livable wage and the cut they take is gargantuan compared to what the drivers get.
Now that they have started abusing it, it's even less defensible.
In the EU people are paid fair salaries for their work, they don't have to beg for money from clients
The friends of mine who worked in bars were paid living wage without tips. So no, no need.
Tips weren't a part of my friends income. The restaurant/bar paid them a salary.
Then when you spend down the credit to $2 any attempt to buy something that costs more refills the credit.
Starbucks app btw. You have to specifically pay with card on the payment screen to avoid buying credit and paying as above.
I think that's the only place i've seen it refundable.
I don't know a single resident who uses oyster (maybe kids? Dunno, I don't have kids in my social circle), infrequent visitors are actually the only ones I've seen using oyster and that's because they thought that was the only way to use transport
probably doesn't come up to 20% (unless Starbucks is in junk bond territory) but it's higher than the investment rate of 4% that you're quoting.
Most of the time they have a buried clause that says that you forfeit all of your credit or get charged an inactivity fee if there have been no account transactions or no credit added for 12 or 18 months. Same reason why you should never buy gift cards.
So they can keep collecting interest on it forever, but they have to keep the balance for you indefinitely.
I mean, once Starbucks have it, then the customers get it back via product (that has a margin included), or just leave it forever (free money!)
I have a firm "No vouchers" rule because of this, the vouchers in my part of the world inexplicably "expire" if not used within a certain amount of time, cannot be redeemed for cash, and will not be honoured if the business goes belly up
Expecting people to read those for most simple sign ups is already a high baseline, and Starbucks is not technically a banks and offers no consumer protections (FSCS or other), so that feels knowingly misleading, even if the total balances held are small per customer.
IANAL, of course.
Having the knowledge which dark patterns even work well for technically affine users while still being "socially acceptable" can be worth a lot of money to specific companies.
As a native German speaker, I indeed fell for this false friend. :-(
However, OP’s usage seems logical, so I wouldn’t be upset if it became popular!
If the former, stop doing it right now and atone.
If the latter, I don't think that's healthy, you have nothing to do with it unless you're at a FAANG or something.
More recently though, I must say, YouTube has really jumped the shark in terms of perfecting their dark patterns/algo stickiness. I can’t even go to the site without immediately forgetting my original intent.
These days it pays to aggressively demonstrate that you are price sensitive and will delay or cancel transactions at the slightest whiff of additional expense.
I only ever tip off-platform or cash even if I pay with card. Also that helps to enable my gift to go only to the service provider. It fucks me on some platforms but I find that an acceptable cost to not get algorithmically spitroasted. Besides, it also helps to eliminate predatory platforms from my ecosystem.
I drop it down a bit and pay it on my credit card for him, but what's the right way to deal with this situation?
"Walmart InHome is a premium service that delivers groceries and essentials directly into a customer's home (fridge/kitchen) or garage, using trained, vetted Walmart associates. As an add-on to Walmart+, it costs an additional $40/year (or $7/month) to provide unlimited, tip-free, and free-delivery-fee service."
Can even do it when you aren't home.
Enter through the narrow gate, for the gate is wide and the road is easy that leads to destruction, and there are many who take it. For the gate is narrow and the road is hard that leads to life, and there are few who find it.
[Matthew 7:13-14](I was definitely expecting a level to swap the contrast eventually as a trick.)
I’d much rather the game progressed in a fixed logical order and the choices became less obvious without a timer. In other words, I think this makes more sense as a puzzle game, not a reflexes game.
Summary: if I didn't tip in a situation 10 years ago, I'm not going to start now.
That's it. I cut my own hair.
People should be paid a living wage by default.
Also not having "tips" prevents freeloaders from not paying taxes, which every other worker in the country pays fairly.
She charges me $15! I tip +$25 and it’s still a cheap haircut.
My haircut has to be one of the simplest around, but 9 out of 10 stylists will leave me fixing it myself later. Once I paid $50+tip for the same cut at a swanky joint and STILL went home and fixed it. She doesn’t know what she’s worth.
It seems like since the pandemic even that is less expected though, which is nice.
The coffee shop owners? They're probably making a decent amount of money no?
I was thinking in sending this link to my family but probably the timer is really fast for them but I think they could used your app as "training" so they know how to spot a dark pattern in the future
Somehow, employers of these establishments convinced the staff that it's the customer’s fault that their wages are inadequate and that they should go after the customers to get the difference. I would much rather pay a higher price and not hear anything about the tips.
Mobile offers a speed boost for taps but heavy nerf to text entry tasks.
How many of these are real dark patterns? The "new entry suddenly prepended to the list" one I have seen before.
and are these California prices? It's totally bonkers.
"Just the tip"
Available to watch here: https://www.tvseries.video/series/the-x-files/season-11-epis...
Is bill-paying UI also a guilt machine? If you don't pay, you feel guilty! How about holding the door for elderly people? Going to your kid's event? Not running people over in the crosswalk? Saying please and thank you? Buying birthday presents? It's all so unfair - to me!
souls-like
Or maybe it's not, who knows? It's sometimes hard to tell with comments.
It's just the times we live in, uncertainty is a given, most of the time we don't know. I guess we'll have to make do.
"OP here" or "Author here" in posts is an obvious one when you see it. (In both cases, it's completely redundant!)
As for comments, regurgitating the input too closely and overusing abbreviations are highly indicative, yet many commenters don't notice.
See for instance (slop warning) https://news.ycombinator.com/item?id=46986273 and https://news.ycombinator.com/item?id=46965103.
If the bot owner happens to waste their time reading the responses to the dozens of comments one of their many spambots made, and improves the bots as a result, so be it. They're already winning the war as it stands, not like things can get much worse. I'd like to at least try to make an effort to make things better.
Maybe the actual answer is that I just need to stop using HN, though, since the spambots are taking over the site and yet people are more concerned with the people pointing that out than the actual problem.
You don't have to email us, of course! But please understand that we're on the same side. We don't want to see HN overrun by generated comments (a form of spam) any more than you, or other users do. Remember that tomhow and I were avid users of HN for many years before we became mods.
All: generated comments and bots aren't allowed here. https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que.... If you notice an account that appears to be consistently pattern-matching to this, and have a minute to let us know, we'd appreciate a heads-up at hn@ycombinator.com. We don't come close to seeing everything that gets posted here, but we do monitor the inbox closely (including fishing through the spam bin for real users) and we take these reports seriously.
The people behind these bots most certainly found that many engaging, authentic comments follow this clever pattern. It is also worth noting that such comments are remarkably digestible – due to their brevity and decomposition into even smaller logical and lexical parts – and swiftly read, requiring only a very short attention span and little intellectual investment from the reader.
This makes me very curious about the statistics on how HackerNews comments are structured and how well different formats of comments perform in the community. I would be thrilled to dive into the data and might write a neat program to analyze this sharing the results with community.
two actually: https://news.ycombinator.com/item?id=46988519
Karmafarming and then astroturfing?
some indicator that an account is banned would be nice for those who have showdead active.
one thing that is disturbing is that the comments of the bot are all lowercase. is that a bot feature now? are they doing that to appear less like a bot?
do i have to change my style to avoid looking like a bot? or is changing my style going to make me look like a bot?
i feel trapped.
There should be a way to specify a negative tip.
If enough of us start doing this, it has a chance of applying some back pressure, although unfortunately that force acts through the poorly-paid checkout operator who doesn't directly have the option to influence decisions.
0% is easy to calculate.
As a practical example let's say you take a date to your local trendy sushi place. You both get gold-leafed deep fried Wagyu fatback tuna rolls and some Yuzu duck fat-washed 50-year-old whiskey highballs. The final bill is $100 (I'll use round-ish numbers for this example). The bartender comps you 30% because you all are cool and discuss your shared experience bartending or jetskiing or whatever. Ordinarily your tip would have been 20% for a total of $120. In this case your bill is now $70 plus your newly selected gratuity. Take the difference between the original bill with tip and your current bill without tip and divide it in two. This is the floor for your new tip, in this case (120-70)/2 = $25. This is indeed something like a 35% gratuity but they hooked you up and made that custom drink for your charming new beau. As a matter of fact you should round up from this number because they have side work to do and you make pretty decent money as a software engineer/LLM tickler/product sorcerer. Just make it $30 for a nice round hundo.
If you're friends with the manager and they comp your dinner to do you a solid and impress your date then you should tip 50% of what the bill would have been minimum. This is why you should keep cash in your pocket - shake the waiter's hand on your way out and palm it to them. If that's not possible then go to use the restroom and talk to them on your way back so they can run your card through the POS on a blank check to give them said tip.
This is how you do things with class. This is what I wish somebody had explained to me when I was 20 and kinda broke (i.e. eager to save money that I would have spent anyway) before I embarrassed myself by failing to do such. If you are similarly unaware then now you know too :-)
As an addendum this also applies to coffee and pizza places but the numbers become coarser. Buying them the equivalent of a beer at your local dive ($3ish) is customary.
I always thought that was a casino thing (to keep you drinking so that you gamble more) but I've never been to a casino. I live in Canada though, so we might have laws against that sort of thing.
I tipped on the full amount but we had to get the manager again to figure out how. I was going to Venmo her but the manager just sent the $0.00 bill to the table.
"Practical example"
Are you a time traveler from like 1980?
If a waiter is comping something in exchange for a higher tip, that's not generosity or goodwill at all, it's a dishonest scam.
I will tip what I want to tip (often 0) without remorse and move on with my life.
Unfortunately this cancerous American system leeched into Canada, but we can still stop it, one $0 tip at a time.
Creating a good guest experience is how you get repeat business. Comps are part of that. You are talking about theft and I mentioned nothing of the sort. If you choose to engage in such behavior then that's your business - don't accuse me of it.
Tipping is a scam in the age of wages and pensions
Cooking was way easier.
I agree the whole tipping system in the US is a mess, though.
> I also assume that the employees' salaries are not “great.”
The employees' salaries not being “great” benefits the shareholders. How the shareholders get away with paying such low salaries is left as an exercise to the reader.
or buy their merch to support that worthy struggle.
Learn to make your own coffee. You shouldn't have to pay more than a couple of bucks for coffee with perhaps some milk in it. An espresso machine and a grinder will quickly pay for themselves.
While you are at it, cancel all those streaming subscriptions, and stream for free in the high seas or YT ad-free with uBlock.
The above "tips" will save your thousands of dollars each year, and most likely also save you time. There are also things like DIY car maintenance that can be fun to learn and save you a lot of money, but you need space (a house) and some tools to get started.
Setting up jellyfin+plex (some devices support one but not the other) and most of the arr suite (radarr, sonarr, prowlarr, tunarr) has really been the best choice I've made this year. I have every TV show or movie I ever want to watch, all my favorites, all the classics. And all in one place. And I made sure to keep it local-first so I still have access at home if we lose internet. Started sharing with family and friends and I get a few requests a week to add content, so its being used.
Just removing the "what streaming service is this show on that im watching?" has been a nice improvement.
Or a pour over filter (like Kalita Wave or Hario V60) plus a grinder. That's a cheaper setup to start, and an easy way to get a big mug of great coffee.
I recently bought my mom flowers for her birthday. Despite the price showing no delivery fee, the final price included $15 delivery charge, $8 service charge, taxes, and then asked me for a tip.
I chose no tip, expecting the delivery and service charge should cover everything.
The flowers were left on her front porch in below-freezing weather, they didn’t even knock or ring the doorbell. Luckily my mom happened to open the door and saw them before they completely froze.
So was the delivery person incompetent, or acting out because I didn’t add additional tip?